Effective Date: July 17, 2025

Last Updated: July 17, 2025

This Privacy Policy also serves as our HIPAA Notice of Privacy Practices, as required under federal law.

1. Introduction

Solari Med LLC (“Solari,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal, health, and financial information. This Privacy Policy explains how we collect, use, share, and protect information through our websites, services, intake forms, patient portals, and any related technologies (collectively, the “Platform”).

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.

2. HIPAA Compliance

Solari is committed to maintaining the confidentiality of protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state privacy laws. All health-related data shared with our platform is stored and transmitted using HIPAA-compliant systems and protocols.

3. Information We Collect

We may collect the following types of information:

a) Personal Information:

• Full name
• Email address
• Phone number
• Date of birth
• Mailing address
• Emergency contact information

b) Health Information (PHI):

• Medical history and current conditions
• Medications and treatment history
• Lab results, vital signs, and provider notes
• Insurance information (if applicable)

c) Technical Data:

• IP address
• Device identifiers
• Browser type
• Cookies and usage logs

d) Payment Information:

• Cardholder name
• Billing address
• Partial credit card details (processed via HIPAA/PCI-compliant vendors)

We only collect this information when voluntarily provided by you through intake forms, questionnaires, consultations, or platform interactions.

4. How We Use Your Information

We use the information we collect to:

• Provide access to licensed medical professionals via telehealth
• Facilitate medical consultations and follow-ups
• Prescribe and deliver medications when clinically appropriate
• Operate and improve our website, technology, and services
• Comply with legal, regulatory, and contractual obligations
• Send you notifications related to your treatment or services
• Ensure platform security and detect fraud

5. How We Share Information

We do not sell or rent your information. We only share it in the following cases:

a) With Licensed Healthcare Providers

To enable telemedicine services via our clinical partner, MDI Medical Group PC, an independent professional corporation.

b) With Our Pharmacy Partner

Your prescription data may be securely transmitted to Promise Pharmacy, a licensed U.S. pharmacy, to fulfill medication orders.

c) With Technology Vendors

We may share limited information with HIPAA-compliant vendors for data storage, intake forms, email services, and payment processing.

d) As Required by Law

We may disclose your data when required by law, court order, subpoena, or to comply with state or federal regulations.

6. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your information
• Request correction of inaccurate or incomplete information
• Request deletion of your data (subject to legal retention requirements)
• Request a restriction on how your data is used or disclosed
• Receive an accounting of disclosures of your PHI
• File a complaint with the U.S. Department of Health and Human Services (HHS)

To exercise your rights, contact us at info@solarimed.com

7. Data Security

We take your privacy seriously. Solari implements reasonable and appropriate technical, administrative, and physical safeguards to protect your data, including:

• HIPAA-compliant intake and storage systems
• Secure servers and encrypted communications (SSL/TLS)
• Limited employee access based on role
• Regular security audits and data access controls

However, no system is completely secure. You use the platform at your own risk.

8. Retention of Data

We retain personal and health information as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal and regulatory obligations
• Comply with retention requirements for medical and pharmacy records

When data is no longer needed, it is securely deleted or de-identified.

9. Cookies and Tracking Technologies

We may use cookies, web beacons, and tracking technologies to:

• Improve site functionality
• Remember your preferences
• Analyze usage and performance
• Personalize your experience

You can manage cookies through your browser settings.

10. Children’s Privacy

Our services are intended for users 18 years or older. We do not knowingly collect or process data from children under 18. If you believe a child has submitted information to us, contact us and we will promptly delete it.

11. California Privacy Rights (CCPA)

If you are a California resident, you may request:

• Disclosure of categories and specific pieces of personal data we have collected
• Deletion of your personal data
• Information on how your data is used and shared
• That your data not be sold (we do not sell personal data)

You may submit a request via info@solarimed.com

12. Third-Party Links

Our website may contain links to third-party websites or services, such as our telehealth platform or pharmacy partners. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies.

13. International Use

Our services are only intended for use within the United States. We do not knowingly offer services to users outside the U.S. and do not store or transfer data internationally.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date. Your continued use of the Platform constitutes acceptance of those changes.

15. Contact Us

For questions, concerns, or to exercise your privacy rights, contact:

Solari Med LLC

9560 Legacy Dr – Frisco, TX – 75033

Email: info@solarimed.com

Phone: 469-590-4707